Please note we only ship paper flowers within Canada due to the high cost of shipping.
If you wish to place an order outside of Canada, please email us at firstname.lastname@example.org before ordering for a shipping quote.
ORDER PROCESSING TIMES:
We aim to ship all orders within 10 working days of placing the order, although we do our best to ship these out to you much sooner, usually within a few days. You’ll get an email from us to let you know as soon as it’s on it’s way.
STANDARD SHIPPING WITHIN CANADA:
Our standard shipping service is Canada Post regular surface mail, for this please allow 2-7 working days after shipping for your order to arrive.
If you wish to pay a little extra for your shipping in order to receive it faster, we are also happy to ship using FedEx/UPS etc. Please contact us for a quote prior to ordering if you wish to do so, at email@example.com.
If you are based in Calgary, Alberta, Canada, you can collect your order for free to save on the shipping costs. Please choose the 'Local Collection' option at the checkout, and then email us at firstname.lastname@example.org to arrange a time to collect. We will notify you via email as soon as your order is ready.
We are based in McKenzie Towne, SE Calgary. Please note that we work from a home based studio, so all order collections are by prior appointment only.
All orders must be collected within 6 weeks of the order date, unless by prior agreement. After this time any uncollected orders will be deemed cancelled, with no refund issued. Within the 6 week period, if for any reason you need to cancel your order, please email us email@example.com.
If you need to cancel after your order is ready to collect, please note there is a $20 admin fee (or the full cost of your order if less than $20), to cover the costs of packaging materials, labour and charges. This cost will be deducted from your order total, and the balance refunded to you. Refunds are sent via Interac email transfer within 5-7 working days.
If you’re concerned that your order still hasn’t arrived after 3-4 weeks, please send us an email at firstname.lastname@example.org and we'll check into it for you wherever possible.
Ta Muchly do our very best to ensure your order is packaged to the highest standard before it leaves us. Therefore please note Ta Muchly is not responsible for any lost, stolen or damaged shipments, however please let us know if something has happened and we will do our best to make it right.
Please note all delivery times are approximate, and Ta Muchly are not responsible for any carrier delays beyond our control.
We love to hear your feedback on your Ta Muchly products, if you could take a moment to share you new purchase on Instagram or Facebook we'll love you forever! Tag us Instagram: @tamuchly_paperblooms or Facebook: tamuchlypaperblooms